Data Center O&M Management Platform

List of Products 

Data Center Infrastructure Monitoring Management System (DCIM)

Functions such as unified monitoring management and centralized warning of data center infrastructure, inter-system gang control and warning tracking, etc. realized through seamless integration of various resources of a data center 

Data Center Resource and Asset Management System (DCAM)

Full-life-cycle unified management and deployment of physical resources and assets (including physical assets, software permit, resources like port, IP, etc.) and O&M objects 

Data Center O&M Management System (DCOM)

Unified O&M management of a data center as per ITIL, UPTIME M&O and ITSS standards 

Data Center 3D Visualization Management System (DCVM)

Providing users with the experience of “digital twin and what you see is what you use” through the virtual reality technology, to realize data center visualization management

Typical Clients 

  • China Mobile 
  • China Minsheng Bank 
  • Huaxia Bank 
  • COMAC 
  • Big Data Administration of Hainan Province 
  • Data Center Infrastructure Monitoring Management System (DCIM)


    DCIM is mainly used to monitor power, environmental, video, fire protection, and security protection equipment in equipment rooms, like power distribution equipment, air conditioning unit, UPS, water leakage detector, smoke sensor, access control, video equipment, infrared equipment, and other infrastructures. It displays detailed information including the real-time state and operation parameters of the monitored equipment, and in case of an alarm state or an alarm message, triggers the work order system automatically to urge relevant responsible personnel for handling in time. The system allows 2D planar, 2.5D bird view and 3D immersive panoramic display, and also advanced functions such as data center capacity management, energy consumption management, etc.

    Customer Values

    • Reducing time cost of O&M work, and improving management automation level 
    • Reducing energy consumption and cost of data centers, and improving resource availability

    DCIM Application Scenarios 

    • Unified monitoring 

    Full coverage of monitored infrastructure objects, accurate acquisition of operation data and precise locating of fault causes through integration of power distribution, cooling & environmental, security and fire protection equipment and subsystems.

    • Energy consumption analysis 

    Refined displays and analyses of energy efficiency, and provision of customized energy saving control plans.

    • Capacity planning 

    Refined capacity monitoring over space, power, cooling, and load bearing, along with visual presentation of capacity using state and trend, so as to assist decision making regarding IT assets deployment and capacity expansion.
    Why choose DCIM?

    • Recognize the whole through observation of the part - deep data mining 

    Warning strategies and notification rules configured to identify, manage and eliminate the availability risks;
    A source tracing tool provided to identify the source of faults; a reference troubleshooting priority provided;
    Clear identification of the fault-affected scope to facilitate the timely transfer of business loads and the control of negative impacts;
    Early discovery of abnormities, quick response to alarms and implementation of proactive protection, so as to prevent faults from continuing.

    • Flexible capacity expansion to ensure the reasonable deployment 

    Capacity expansion plans developed according to the trend of capacity to support the business growth;
    Release of neaped capacity to delay the generation of CapEx;
    Pre-deployment impact analysis and racking recommendations provided for equipment.

    • Concentration on cost and benefits of energy efficiency 

    Measurement and billing of energy consumption by circuits, lessees and regions, and analysis of energy consumption cost; 
    Customized energy efficiency algorithms for PUE, DCiE and loss to control OpEx;
    Clearly display of ROI regarding energy saving in natural cooling and airflow management to optimize TCO.

    • Handling complexity by simplicity to realize excellent operations 

    Elimination of hot spots in equipment rooms to prevent an excessive cooling capacity;
    Avoidance of alarm storms by multi-dimensional convergence;
    Dynamic monitoring of environment in equipment rooms, and CFD simulation of temperature nephograms;
    Tracking of performance of O&M personnel during response to effectively maintain the SLA; 
    Typical Clients

    • China Mobile
    • China Minsheng Bank
    • Bank of China 
    • FAW-Volkswagen 
  • Data Center Resource and Asset Management System (DCAM)


    DCAM is integrated with RFID and other IoT technologies, thus adaptive to the characteristics of data centers of the new generation. It can manage various facilities, equipment, intangible assets (software permit, etc.) and resources (e.g. space, band width, port, capacity, IP address, etc.) in data centers in the whole process throughout their life cycle, in an immersive panoramic asset visualized tracking and management mode by virtue of the virtual reality technology. In addition to application to data centers, it may be used for management of IT equipment and inventory of enterprises to tackle the problems of backward management tools, narrow management spheres, etc., and improve the automation level of data center resource/asset management. RFID applications are especially suitable for the management of highly sensitive mobile equipment of a high value. 

    Customer Values

    • Reducing manual operation errors, and improving deployment accuracy of equipment 
    • Improving availability of IT resources, and reducing overall operation cost 

    DCAM Application Scenarios 

    • Asset account 

    Unified maintenance and configuration of information on attributes of asset information, asset state machine, asset types, contract items, etc.

    • Full life cycle management 

    The management process provided by the platform covers all links in the entire life cycle from inventory check-in, issuance, repair, and inventory check-out to scrapping of assets and supports the flexible configuration of the life cycle of assets. 

    • Asset stock taking

    Carried out periodically or temporarily to count the actual quantity of commodities in stock and check the actual quantities of the existing goods in the equipment room against the quantities recorded in the system to accurately known the quantities in stock. 

    • Asset maintenance 

    Maintenance time reminder may be set for maintainable assets, and may, after expiration of the time, be set to a later time. 

    • Automation management 

    Deploying RFID hardware equipment using the IoT technology can realize real-time acquisition of equipment location information, accurate locating and automatic stock taking, greatly improving the daily asset management efficiency.
    Why choose DCAM?

    • Systematized asset accounts

    Determination of completeness of asset account information to guide to improve the asset configuration database;
    Timely updating of inventory loss/profit result, and real-time export of asset statistics;
    Analysis of asset configuration and distribution to optimize the asset number and structure configured;
    Stock taking and real-time statistics to identify idle assets, to prevent overlapped investments.

    • Refined asset tracking 

    Self-definition of asset state flags by users according to the business requirements and scenarios;
    Self-definition of processes by users, allowing adding links such as application, review and approval, evaluation, etc.;
    Process timeframe and performance tracking by users, like whether the process is completed on time, etc.;
    Classification of work by business scenarios, and inter-connection and mutual restraint among different processes. 

    • Visualized asset data 

    Display and statistics of alarms in location, asset, level, and other aspects
    Distribution and change comparison of capacity, cooling and space components at the system level;
    Breakdown of total cost of ownership (TCO) to discover hidden expenditures throughout the life cycle;
    Weighing of advantages and disadvantages of scrapping and further use to save the asset purchase cost. 

    Typical Clients

    • Huaxia Bank
    • Dalian Commodity Exchange 
    • Rural Credit Co-operatives Union of Anhui Province 
  • Data Center O&M Management System (DCOM)


    DCOM, using the configuration management database (CMDB) as its core, can assist clients to build an all businesses-covered and standardized O&M service management system, implementing strictly the ITIL, ITSS and other standards, based on the O&M characteristics of specific data centers and with reference to the Uptime M&O system. It can realize electronized, standardized, processized and automated routine O&M work of data centers, and enable administrators to track the progress of O&M work, appraise the work performance of employees and plan as a whole.

    Customer Values

    • Improveing O&M work efficiency, and enhancing O&M performance management 
    • Reducing fault response time, and mitigating business operation risks 
    • Improving O&M service level and customer satisfaction 
    • Defining ID access control, and reducing risks of unauthorized execution 

    DCOM Application Scenarios 

    • Work order management 

    Realization of standardized O&M management on the basis of ITIL standards, including incident management, change management and problem management; link with corresponding configuration items in the configuration management, along with transfer of work order processing procedure.

    • Routine task management 

    With reference to the Uptime M&O system, the system can develop routine task plans according to the user requirements, including patrol inspection and maintenance management, allows electronization of different types of files such as plans, approvals, work orders, patrol records and operation manuals (MOP, SOP, EOP, etc.) through the system and mobile APPs, and send messages to relevant personnel at the designated time according to the duty plan. 

    • Shift management 

    Functions of shift scheduling and entry of shift handover records available to realize the statistics and inquiry of records. 

    • Configuration management 

    It is used to record relevant configuration information of the O&M servicers and closely related to all O&M procedures, supports the operation of those procedures, and depends on the data accuracy guaranteed by relevant procedures at the same time.
    Why choose DCOM?

    • Superior tool performance and flexible procedure configuration 

    Easy management of massive users and work orders;
    Preset “out-of-the-box” ITIL/Uptime business service procedure;
    Accelerating the procedure application, approval, decision making, etc. processes to save the time;
    Unified customer service portal and characterized O&M workstation. 

    • Associated service tools and synchronized configuration management 

    Real-time synchronization of CMDB, and linked with knowledge library
    Linked with monitoring, and automatic generation of work orders after receiving an incident warning
    Linked with asset management, and generation of work orders in asset procedure
    Display of O&M services on a 3D visualized platform 

    • Plan driven work and development of security regulations 

    Development of patrol plans and preventive maintenance plans, to prevent the downtime and improve the availability;
    Supporting predictive maintenance plans based on the operation state and warning data;
    Prevention of system failures and potential security risks due to configuration and change errors;
    Development and periodical exercise of emergency, risk prevention and disaster recovery plans.

    • Reasonable staffing and clear authority-responsibility structure 

    Management of O&M posts and roles, as well as requirements in skills/residence/authority
    Management of personnel and shift scheduling/time/shift change
    Organization charts of operation, execution and other disciplines, as well as reporting relationship
    Responsibility assignment matrix (RACI) of O&M activities

    Typical Clients

    • China Minsheng Bank
    • Kunming Airlines 
    • Big Data Administration of Hainan Province
  • Data Center 3D Visualization Management System (DCVM)


    DCVM is visualized management software integrated with 3D modeling, scenario simulation, multi-system interaction, data inquiry and analysis and intelligent fault prediction. It provides users with the experience of “what you see is what you use” and is user-friendly using the visualization mode. It can improve the management level and realize an excellent operation of data centers.

    Customer Values

    • Simulating real scenarios to provide immersive virtual experience and assist in quick cognition and management 
    • Digital twin solutions and insight into data changes to assist enterprises in efficient decision making 

    DCVM Application Scenarios 

    • Visualized environment 

    A 3D virtual environment completely identical to the actual data center environment will be created using the visualization technology, including the park environment, data center buildings and equipment arrangement, allowing to expressing anything vividly.

    • Visualized resources 

    A 3D model of assets is established through 3D visualization, and the asset information and the monitored real-time operation parameters and working state of equipment can be checked by directly clicking the corresponding equipment. 

    • Visualized pipeline 

    Link or pipeline connections are visualized through 3D visualization, displaying the information of power distribution or heating and ventilation and enabling alarm tracking of upstream equipment and influence analysis of downstream equipment of power supply and distribution equipment.

    • Visualized temperature field 

    The temperature distribution at a data center is displayed through a temperature nephogram, or a multi-layer temperature nephogram, to visualize the variation of hot spots and potential risks in the equipment room, so as to ensure the safe operation of IT equipment in the equipment room. 
    Why choose DCVM?

    • To see through the O&M scenarios of business 

    Clear displaying effective information, and realizing three-dimensional and transparent data center management of a new generation;

    Significantly improving efficiency of information exchange, reducing time loss, and effective enhancing overall information control ability;

    Provision of a visualized 3D virtual editor to quickly and efficiently adjust the equipment positioning in a 3D scenario;

    Convenient and extensive applications of IoT management in various IoT sectors, e.g. intelligent building, intelligent manufacturing, etc. 

    • To assist in smart decision making and analysis 

    Building a traceable operation system by focusing on global operation and based on data analysis;
    Concentrating on management of IoT and data center architectures, preventing single-point faults, and improving cognition and efficiency of management;
    Realizing cause identification of faults with the CEP algorithm and in combination with inter-application relations, to quickly complete the fault diagnosis.

    Typical Clients

    • China Mobile
    • China Minsheng Bank
    • Dalian Branch, Bank of China 
    • Huaxia Bank
    • Dalian Tax Service 
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