We provide one-stop, full-scenario digital services tailored to various enterprise aspects such as services, marketing, operations, technology, and management, enabling seamless digital transformation while generating long-term, sustainable business value for our clients.

Offering one-stop customer services and digital marketing services for Chinese enterprises going global, we’re empowering Chinese brands to succeed globally.

Providing localized, professional digital services for foreign enterprises in China, we’re facilitating their in-depth business development and intelligent transformation in the Chinese market.

Delivering localized, professional technical support services for international clients, we’re seeking optimal cost-effective solutions to drive efficient global business operations.

With over 20 years of operational expertise and a diverse team of multilingual customer service professionals, we integrate cross-industry AI solutions to provide continuously improving, exceptional global customer services. This enables enterprises to cut costs, boost service efficiency and user satisfaction, and strengthen their competitiveness in the digital era.

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Focusing on scenarios such as enterprise digital marketing platforms, creative interactive content, AI-driven marketing solutions, and intelligent marketing strategies, we enable enterprises to achieve seamless integration between marketing and AI technologies, reshaping their marketing capabilities.

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In the field of enterprise IT operations, we leverage AI foundation model technologies to provide professional intelligent support across workplaces, application management, infrastructure management, data management, and other IT-related areas.

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For international clients, we provide a comprehensive suite of digital business process services spanning consulting, planning, process design, management, deployment, as well as performance evaluation and optimization, by deploying and implementing RPA and AI technologies upon traditional BPO services.

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20 years of experience in digital services for multinational enterprises, with an international management team that has accumulated industry best practices and invaluable experience.

A well-established international management system, having been invited to participate in the formulation of the industry’s international standard ISO30105.

Mature international data security safeguards that meet international compliance requirements such as GDPR.

Mature delivery centers established in over 20 regions globally, enabling prompt responses to business demands in the global market.

  • Providing global customer experience services for a Fortune 500 internet e-commerce and cloud computing brand.
  • Delivering global digital marketing services for a Fortune 500 ICT and consumer electronics company.
  • Offering digital IT management, automated operation & maintenance services for a Fortune 500 German automaker.
  • Providing local IT management and digital patient management services for a Fortune 500 international biopharmaceutical enterprise.
  • Suppling international business process outsourcing and business automation services for a Fortune 500 leading Japanese e-commerce platform.

For more information, please visit: https://bpo.neusoft.com/

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