IT system Maintenance Services


  • Professional senior operation team covering the whole country and consisting of the engineers and project managers holding international certificates for cross-vendor and multi-field technologies;
  • All-around and rapid support for spare parts through the integration of sufficient spare parts storage + global channel networks + complete response processes of spare parts;
  • Mature operation methods and concepts which enable digital services in the new era through ITIL4, VeriSM and the excellent methodologies like Lean, Agile, and DevOps.

Service Contents

Targeted for IT infrastructure, the services provided by the System Operation Department of Neusoft Business Division of Cloud Solutions and Services fall into two major categorizes: the full-life-cycle ones and professional ones.

Including the consulting, planning, integration, operations, evaluation and optimization for IT infrastructure, hardware MA, software MA, disaster recovery, and migration.

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