Data Center

With state-of-the-art infrastructure and facilities, Neusoft provides a full spectrum of Data Center services from collocation and hosting to value-added services such as cloud computing, system monitoring and firewall protection. Our data center conforms to international standards with redundancy for power and network connection and strict security controls, both for physical entries and network access. We support multiple platforms and diversified vendor hardware systems in our hosting service, thus meeting customers’ requirements. Monitoring, maintenance and application support for our customers’ core systems are conducted by our engineers to ensure system availability and optimum service level.

Why Neusoft Data Center Service?

  • Long-standing, close relationships with domestic/international telecom carriers (access to all ISPs in China)
  • ISO20000 and ISO 27001 certified
  • One-stop solution for ERP/SAP and other enterprise systems by leveraging Neusoft ITO resources
  • Operation expertise accumulated from a wide variety of BPO support projects.

Service Portfolio

Data Center Basic Services

Service Description

Hosting

Multi-vendor & multi-platform equipment (HW&SW) leasing based on customer requirements

Co-location

Rack, full cabinet, private space, independent computer room leasing; standard data center environment and optimal level of Co-Location space; uninterrupted power supply, high-speed and stable network access.

Data Center Value Added Services

Service Description

On-site service

Level A Services:
Power on/off and re-start/shut down for HW

Level A+ Services: Install/Move/Add/Change for HW and Physical lines; OS maintenance; Application maintenance; Trouble-shooting

Monitoring Service

Level A Services:
Capacity Management (HD, memory, CPU)

Level A+ Services:
Environment monitoring (power/temperature/humidity);
Network status monitoring (connectivity, load, traffic);
Application monitoring

Network Service

Network Accelerating Services:
Multi-ISPs connection
Load Balance

Network Security Services:
Multi-layer firewall protection
Intrusion Detection System (IDS)
Virtual Private Network (VPN)
Network security evaluation

Disaster Tolerance Service

System Disaster Tolerance Services:
Spare equipment  Spare parts service
Business Continuity Plan

Data Backup Services:
Storage
Backup and recovery
Data Archiving
Backup media management

Case Study

We have worked with a Japan based global leader in duplicating machines & multifunctional office equipment for its distribution system hosting service. For this project, Neusoft deployed support by leveraging our BPO expertise, to provide a total solution to the customer. These services included:

  • Data Center Hosting;
  • Application system maintenance and monitoring;
  • Data backup & recovery, data encryption;
  • 7*24 hotline & on-site technical support.