Neusoft GSM Centralized Billing Settlement and Customer Service System (UniBilling 1.0 )

Features Overview

UniBilling 1.0 is a GSM provincial centralized billing settlement and customer service system, which adopts the prevalent client/server model. The database management system can use Oracle or other relational databases. UniBilling 1.0 can choose minicomputers from mainstream manufacturers such as SUN, COMPAQ, HP and IBM. Supported switching equipment is supplied by switching equipment manufacturers at home and abroad including NOKIA, ERICSSON, LUCENT, SIEMENS, NORTEL, ZTEand HuaWei.

 System Composition

The subsystems and functions of UniBilling 1.0 are classified as follows:

operation acceptance subsystem

data mining subsystem

online instruction subsystem

billing subsystem

settlement management subsystem

accounting subsystem

resource management subsystem

integrated statistics subsystem

integrated management subsystem

customer service subsystem

distributor management system

repayment of debt management system

preferential storage management system 

bank access management system

settlement subsystem

Technical Features

1 ,GSM Business Management Platform

• advanced customer information management

Customer information management is the base of data in GSM business. It directly relates to market analysis, decision support and service quality. It uses advanced 3-layer customer management model and flexible database design, which ensures good support for GSM business.

• l management of resources like cards, numbers, lines required for GSM business

 Manage resources required by telecom carriers to provide services to customers, including SIM card, numbers and invoices in GSM business.

• GSM business integrated acceptance platform

All services provided by GSM can be handled in a uniform client interface.

• GSM business marketing management system

This system manages number resources and operation procedures such as card requisition, number selection, and commission settlement for distributors, so as to control distributors' sale behaviors more effectively.The system also helps monitoring distributors' buying, selling and storing information. It provides instructions to decision makers to establish more scientific and effective distribution policies based on market. Control price setting for salable resources, audit, resource requisition, settlement, returning profits for distributors. Provide technical assurance for constructing high-speed, reliable and controllable sales system for telecom carriers.

2 ,High-speed Large-capacity Billing System

• multiprocess and multithread processing

Use the UNIX platform and C language programming; one-time rating and billing system supported by high-speed real-time billing algorithm; rating and billing quickly; support real-time billing and mass data processing; use multiprocess and multithread technology; all programs run outside the database; quick data processing.

• Partition and Host Array CDR Storage

Use database partition option technology and fully consider disk array configuration scheme, which can make good use of the performance of disk array. Use the OCI programming interface to conduct CDR storage in Host Array mode. System performance is improved and maintenance can be done easily. Meanwhile, the speed of CDR storage is increased. Ensure timely storage of CDR for real-time billing. Meet and exceed current common requirements of business standards.

3 ,Flexible Billing System

Adopt the object oriented design thought, which ensures adaptability to various parameter and rule changes related to billing and corresponding billing results.

Parameters related to billing including rate, holiday preferences and billing rules are described and stored in corresponding forms in the object-oriented way. For changes to billing rules, maintenance people only need to modify records corresponding torelated billing rules or add records in the maintenance form, completely avoiding modification of the code for the billing part.

4 , Powerful Real-time Secondary Preferential Computation Function

real-timesecondary preferential processing at phone bill level

real-time one-off summary of phone toll 

real-time storageof phone bill and summary information

real-time phone bill and toll inquiry

The design of real-time preference is based on the separation of conditions and algorithm. Conditions include custom conditions and specified conditions. Algorithm is independent of condition setting. Preferences are managed as groups in order to support overlap and grading of multiple preferences.

Preference packages include general packages and optional packages. Optional packages are options open to customers who need these preferences. General packages are those applied to all customers within abusiness sector. After configuration, preference packages will become resources that can be used in various combinations as required.

Preferences can be various combinations of user information, business information, time length information or rate information, which are maintained via code and can be added or modified optionally to ensure flexible support for new preference policies. 

Typical Customers

Eight provincial branches of China Unicom have been using Neusoft GSM customer service and billing settlement management system. 

Successful Cases

Liaoning, Anhui, Hebei, Xinjiang, Shaanxi, Shanxi, Jiangxi, Hubei branches of China Unicom have successfully constructed provincial centralized GSM customer service and billing systems.