Neusoft Tobacco Industry Solution

The overall Neusoft Tobacco Industry Solution covers the management of a series of business processes (from upstream raw materials suppliers, through manufacturers, to downstream retailers) and resource information. It ensures that the movements of cash flow, logistic flow and information flow inside and outside the enterprises go smoothly by sharing information over supply chains, tightly integrating and connecting with banks.

1 ．Raw Materials Purchasing System:

Tobacco factories can adopt this system to get control of purchase from leaf tobacco providers, supplementary materials suppliers and equipment vendors.

Basic Concepts in System Setup:

(a) The overall system design is based on systematism, coordination, integration and synchronization of the supply chain management. Tobacco factories can coordinate resources by sharing real-time information with suppliers. They can also make payments by online banks, making cash flow faster.

(b) The business design is based on the Just In Time (JIT) purchase method. For example, you can rank the suppliers, and select some of them as your long-term business associates from whom you can make advance booking.

(c) The system design thoughts come from the Win-Win supply relation in CRM and supply chain environment. The design includes comments, promotion and communication for suppliers.

(d) Inventory Control Strategy derives from Vendor Managed Inventory (VMI) concept in the supply chain's management environment. VMI is a cooperative strategy between manufacturers and suppliers. In VMI program, both two parties can obtain maximum profits from products at lowest cost, and vendors manage inventory in an object framework with mutual agreement. The framework is monitored and modified constantly to produce a continuously improved environment. This inventory management theory break through the limitation of the traditional inventory management mode ? each does things in his own way. It reflects the concept of supply chain's integrated management. When designing the Raw Materials Purchasing System, programmers provide suppliers with the ability of checking stocks of the materials to be supplied in the inventory of tobacco factories. In addition, there is a safe inventory alarm system in the inventory management.

2 ． Cigarette Allocation System:

This system, through e-business and call center, implements the allocation between tobacco companies in provinces, cities and towns and tobacco factories, and the purchase between inter-province companies. Since business enterprises share inventory and sales information with each other, the enterprises can organize their production orderly according to market demands? producing according to sales. For example, they can produce marketable cigarettes based on customers' preferences on various cigarette brands, increasing the overall tobacco industry profits. The users of this system belong to the tobacco system, so it is very convenient to make public know and use this system. It is recommended that provinces and bureaus can first consider to use this system, because it can enhance the power of management, monitoring and controlling in short time, shorten order time between business enterprises, and therefore produce direct economic profits.

3 ． Cigarette Sale System:

Tobacco companies can use this system to sale cigarettes to retailers. The system is capable of order processing and logistic flow distribution. It supports three types of sale method: door-to-door sale, sale by phone (Call Center) and sale online. If the conditions permit, you can combine the logistic flow tracking with GIS and GPS technologies to track visually and electrically, so that some accidents, such as traffic jam and tobacco robbery, can be handled in time.

4 ． Cash Balance System (Comprehensive Budget Management):

You can use this system to do the cash planning and external financing for provincial tobacco systems, and saving & allocating money within the system according to the budget. In this system, you can control how to balance accounts with internal member units, calculate how much money these units spend, loan and pay off in a unified way with the associated business banks, offer members special services, check cash usage in members, and develop safe and effective cash operation. This system's Investment-output (IOR) is very high. Take AnHui Province as an example. After using this system for one year, financial expense has decreased by more than 54,000,000 RMB. Besides, the cycle of implementation is rather short and the effect is very obvious.

5 ． Monopoly Management System:

Monopoly Management Department can use this system to administer retailers in the form of household registration, and manage monopoly check. You can also use this system to supervise the production, supply and marketing of business enterprises in the tobacco industry, get control of monopolized commodities and administer persons who execute the monopoly law. Through this system, you can also report monopoly management to the superiors in charge and pass down the associated instructions to tobacco organization. In this way, the healthy development in the tobacco industry will be guaranteed.

6 ． Customer Relationship Management (CRM) System:

CRM is different from common business-based application systems whose main function is to satisfy the needs of business unit operations. Integrated analysis and Dig cannot be performed, for each application system is stand-alone. Of course, it is difficult to offer strong evidences to the decision-makers. Since competition in the market is getting intensified, decision-makers especially need to seize the information in time. Therefore, it is of great significance to establish a Analysis-based CRM system.

Analysis-based CRM is mainly intended to further study the subjects about customers, products, time, and customer relationship and their associations, make an analysis from different angles and pick up valuable information from it. The goal is to bring customers greatest satisfaction, analyze customers' behaviors, do the market anticipation and thereby provide scientific references for development, production and marketing of the products.

7 ． Tobacco Factory Internal ERP System:

It is known that the industry enterprise's ERP system is a very complicated part. ERP System seldom succeeds domestically, and some provincial industry enterprises are still in the stage of integration. Therefore, it is recommended that this part of system should be applied at last. To make ERP work, on one hand, you must choose appropriate products; on the other hand, you must choose proper implementors to ensure the success of implementation, which is of more importance. If you do not know what type of ERP products to choose, due to the particularity of tobacco factories, we strongly recommend you to use foreign mature products, for instance, SAP or ORACLE ERP products. Neusoft has rich experiences and successful cases in implementing these two products.