Excellent human resource is the most precious and competitive core resource of Neusoft BPO business. In operation management, Neusoft has the experts of COPC (Customer Operation Performance Standard) and professional management team; in technical support, Neusoft has a number of engineers of CISCO, ORACLE, MICROSOF, HP, SUN, etc., as well as experienced system implementation experts and strong development team; in operation maintenance, Neusoft has the experts in CCIE and well-developed maintenance team; in project implementation, Neusoft has a huge HR pool of multi-language and level. Meanwhile, Neusoft is improving the HR allocation and storage mechanism consistently to guarantee the stable, efficient operation of BPO business.

Recruiting Mechanism

With various and specified recruiting channels, excellent planning team and rich experience, Neusoft is providing the professionals in abundance. Presently, there is a rich HR storage with multi-language including Chinese/Cantonese, Japanese, Korean, English, as well as multi-level technical talents. In addition, Neusoft has the IT institute ? Neusoft Institute of Information separately in Dalian , Nanhai, Chengdu to provide nearly ten thousand internationalized and professionalized talents per annum.Furthermore. Neusoft Institute of Information also can provide the tailored training as per the customer's need.

Training Mechanism

Neusoft BPO has an integrated training system and various kinds of qualification. Depending on the professional training structure, capable education resource, and standardized course system, Neusoft is to provide the simulating environment and real on-job training to the BPO personnel.

HR Management Mechanism

Neusoft BPO has established a defined and scientific HR management system to assure the staff stability and business continuity.