Service

--Satisfy our customers with best products and best service

Professional Service Engineers

Our strictly trained and highly experienced service engineers assure first class service.

Installation Support

Pre-installation disposition support

On-site installation supervision support

Prompt on-site installation support

Service Network

Service centers in 24 cities in China

and abroad: Europe, America, South Asia and Latin America

Regular Maintenance

Annual comprehensive examination and maintenance

Software Upgrade

Free software upgrade service

Remote Malfunction Diagnosis

Applies advanced network techniques for remote control examination, diagnosis, and exception handles.

Remote Specialist Diagnosis System

Remote image transmission

Specialist service web for direct consultation

Working Guarantee

300 days per year

Toll-free Service Hotline

800-890-8528

24 hour service

Customized Service

Perfect maintenance service adheres to mutual contract, assuring favorable performance of the products.

Optional maintenance scheme based on customers' practice and economic situation.

Spare Parts Supply

Provide sufficient spare parts promptly.

Customer Training

Image diagnosis training

Maintenance and repair training

On-site operation training