Pls feel free to dial our toll-free hotline, 800-890-8000, whenever you have difficulties or questions. We will accept and hear your requests earnestly. It is accessible from over 260 cities and regions nationwide.

Software & Services:
Toll-free Hotline：800-890-8000
E-mail:service@neusoft.com

Medical Systems:
Toll-free Hotline：8008908528
Service Hotline：23787146

NetEye Technical Support Special Line ：010-82250952 \ 82250953
servicecenter@neusoft.com

National Service Network Hotlines：
North China：010-82024567
Northeast China：024-23967227
East China：021-50803188
Shandong：0532-3873563
Middle China：027-85561308-244
Middle China：0755-26520950
Southwest China：028-82931288-224
Northwest China：029-8316831

Service Network
We have successfully established virtual headquarters in eight regions, including North China, Northeast China, East China, Shandong Province, South China, Central China, Southwest China and Northwest China, which are supported by strong servicing platforms to give fast, flexible and timely responses to customers’ needs. Anywhere, anytime, our customers can access our high-efficiency technical supports and professional services.
Further more, Neusoft has established medical products service centers in 23 cities within China and other countries and regions outside China, such as Europe, USA and the Middle East. Our service centers offer quick and convenient services to customers by consultation, training, technical supports, software update and on-site guidance.