At Neusoft, we believe that Web content management must support efficient creation and management of Web content, mechanize Web-related processes, distribute the right content in the right context and continually improve overall service quality of the customer’s Web based services. Furthermore, a 24/7 real-time service model can guarantee the prompt reaction/management of the web content uploaded, thus assuring customer satisfaction.

The services Neusoft provides have brought our clients substantial, measurable benefits as well as quantifiable gains in quality and operational efficiency at significantly lower costs.

Service Portfolio

· Web Content Monitoring: Real-time monitoring and handling of web contents uploaded by users, including articles, images, applications, etc.;
· Market Survey for Industry Webs: Market survey for the targeted industry webs, reporting management;
· Content QA: Monitoring and control the quality of the web contents.

Why Neusoft Web Content Mgmt. Service?

· Quality: Performance optimization/monitoring by utilizing Six Sigma;
· Cost: Cost reduction upto 10% - 30% by outsourcing to Neusoft;
· Flexibility: Capacity to cope with volume fluctuation;
· Compliance: Compliant with relevant laws and regulation (especially for China and Japan);
· Security: ISO27001 certification for secured service.

Case Study

Having partnered with the No.1 Korean internet service and game service provider, Neusoft offers web content management and quality assurance management service on a 24/7 basis. Throughout our 3+ years cooperation, Neusoft has helped the client simplify their operation model and reduce costs. Below are the highlights of this project:

· 24/7 round the clock real-time management for the uploaded contents;
· Continuous improved service quality on all KPIs;
· Competitive cost and excellent performance helps streamline the internal organization of the client;
· Understand and cooperate efficiently to handle seasonal business fluctuations.