Open innovation showcases our constant pursuit for new business innovations to construct continued, rapidly-growing technologies and business models.
We have set up a double-layered R&D system at the company and division levels within the organizational boundary. Alliance with our partners has proved an effective way to build up capacity centers.

NeuSA™-Neusoft Solution Architecture is a framework for solution effectiveness at Neusoft. It is a solid practice of open and collaborative innovation. By systematic reuse, knowledge sharing & transfer, and competency development, we continue to reinforce our comprehensive competitive advantages to innovate and deliver competitive solutions with quality, time-to-market and productivity effectiveness.

NeuSA™ consists of six areas that interrelate and interact with each other. Among them, five contain best practices in the aspects of Products & Technology, Process, Method & Tools, Competency Development, Knowledge Management, and Center of Excellence. The sixth one is to offer support in terms of organization and execution.

Products & Technology
At Neusoft, we stick to a technical strategy that values systematic reuse of all resources in building application solutions. Based on open, standardized technologies, we have built a corporate-level reusable application support platform for fast delivery of solutions, including unified system architecture specification, industry reference architecture, reusable assets, and unified enterprise application architecture platform. ITA (Information Technology Architecture) for industry-specific solutions, ETA (Embedded Technology Architecture) for product engineering solutions, RAB (Reusable Asset Base) Center, and UniEAP (Unified Enterprise Application Practices) are the most important assets among them. Based on these reusable assets, we have built micro-vertical core business platforms and industry-specific accelerators to create a solution map. These assets also help enable enhancement and standardization of our integration with third-party products.

Process, Method & Tools
Following reusability-oriented development and risk-driven approach principles, we have constructed the Neusoft Unified Process (NUP). Referring to industry best practices and our own experience, NUP consists of a unified process framework and a method library, providing guidance on processes, methods, and best practices for software development through a set of process documents, guidelines, specifications and templates. Through expansions at both infrastructure and feature levels, it offers comprehensive support to SOA, Project Portfolio Management (PPM), Enterprise Architecture Planning, and Software Product Line Engineering. A wide range of methodology sets are created for various project scenarios, such as core assets development for product lines, project implementation of product line-based or non product line-based projects, enterprise architecture planning, and ICDC (Information Centric Data Center) implementation. Also, in order to strengthen process applications and promote best practices, tools used for entire software development lifecycles are standardizable and customizable for different scenarios.

Competency Development
According to our master technology architecture, methodology, and business requirements, we have developed an individual competency model in compliance with our corporate culture and core values. This model contains five dimensions, including leadership, industry expertise, technology, methodologies, and communication. It is aiming to help employees map out their own career paths at five different levels, namely, Orientation, Depth, Breadth, Domain, and Vision. It values a progressive career path, starting from project involvement, architecture design, solution planning, expert consulting up to business innovation. Each business unit defines skill maps according to its own business characteristics and creates case-based training tutorials with a variety of courseware. The gap between existing competency and the target is assessed on a regular basis. In addition, guidance and assistance are offered to employees to make feasible competency development plans. There are also a wide range of options to facilitate implementation of each plan, including project internship, mentor system, OJT, guided self-study, e-Learning platform, and on-job learning for degrees.

Knowledge Management
We encourage an engineer culture of learning, sharing and reusing. Knowledge portal, technology journal and reusable assets are offered to ensure fast acquirement and sharing of knowledge and expertise among employees. Knowledge maps help employees to find solutions to solve problems rapidly and accurately. Various interactive platforms for communication and learning, such as technology forums and regular topic-specific workshops, are established to shape an innovative culture. Eventually, smooth knowledge flows throughout the company have helped us improve operating efficiency.

Center of Excellence
We have established a corporate-level center of excellence mechanism across business units for centralized management of technical expertise. The mechanism provides a platform to share and reuse common methods and technologies, explore new methods and technologies, and solve key technical issues with joint efforts. Two types of competency centers focusing on common methods and specialized technologies respectively have been established within the company. Some competency centers are co-established with our partners to pursue in-depth, wide collaboration for win-win results. All business units may use the resources of these competency centers to facilitate their own business growth, which then helps the company, as a whole, to best leverage the overall technical strength.

Organization & Execution
To ensure successful implementation and execution of every activity in every practice area of the NeuSA™, we have developed a TCOE (Technical Community of Excellence) program to establish relevant organizational structures, operation models, and differentiated evaluation mechanisms. This program helps shape an environment emphasizing on systematic reuse, knowledge sharing, and competency development. We continue to assess strategy execution periodically based on our Organizational Technology Capability Model to identify weaknesses for sustainable improvement.