| IT Service Outsourcing
Initiated from an in-house support for Neusoft, Neusoft IT service outsourcing business has grown to provide mature one-stop IT service total solution for the customers who are in demand of work efficiency enhancement and information cost reduction by means of experience in technology and service over a decade and superior resource accumulation in modern IT service management system. Neusoft IT Service Outsourcing includes the Internet Data Center (IDC) and IT maintenance outsourcing service, complying with the advanced industrial criterion such as ITIL, ISO27001 to improve the holistic operation management capability and service level through formulating the integrated and defined process standard. Furthermore, Neusoft IT service outsourcing can assist the customers with business success by integrating the Neusoft BPO advantageous resources through overall, efficient, high-quality IT service.
Business Scope
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Neusoft IDC is constructed pursuant to the top international criteria on computer room applying the deployment of multi-locational backup and disaster recovery mechanism in Dalian, Shengyang and Chengdu, among which the one in Dalian occupies the area of nearly 2500sq.m., to provide customers with resource leasing such as hosting and value-added service such as disaster tolerance and data backup.
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Neusoft IT maintenance service is aiming to provide IT assets management outsourcing, IT total maintenance outsourcing, desktop environment outsourcing, network maintenance outsourcing and network security outsourcing to our customers in order to reduce the service cost, enhance the service efficiency, .improve the customer satisfaction.
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Advantages of IT system outsourcing
• Helping customers establishing the best IT infrastructure
• Reducing the IT operation cost for IT enterprises, promoting the operation efficiency of IT system
• Flexibly adjusting the strategy of informization to minimize the project cycle of informization
• Minimizing and transferring the risk of IT investment, improving the foreseeability of cashflow.
• Enhancing the technical capability and experience of internal IT personnel, minimizing the attrition rate
• Greatly improving the customer satisfaction rate and creating better return on investment for customers
• Providing customers with standard and professional IT services to improve the efficiency and cut down the cost for enterprises
• Promoting the competency of marketing for customers
Contact Info.:
TEL £º +86-411-84832150
FAX £º +86-411-84832111
E-mail £º bpo@neusoft.com
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