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BPO £¨Business Process Outsourcing£©
Neusoft provides BPO services of multi-language and various types to international marketplaces, such as Japan, Korea, Europe and America as well as domestic markets, covering not only Customer Contact Center, IT Helpdesk, Application Support, but also Back-office Operations ranging from HR Outsourcing to Web Content Management. Target industries range from IT, education, government, telecommunication, Internet, manufacturing, and consumer commodities. With more than 20 international notable clients including some Fortune 500 companies, Neusoft has become a famous service provider in this field in the Northeast Asia. From 2006 to 2008, Neusoft won ¡°China¡¯s Best Contact Center¡± award for three consecutive years, and in 2008, Neusoft won the award of ¡°Contribution Award of China Outstanding Business Process Outsourcing Services¡±.
Business Category
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Relying on the well-developed industrial environment in Dalian , Neusoft Customer Contact Center - the backbone of Neusoft BPO business- is providing the unique and agile customer service and technical support for the customers domestically and internationally with its advanced technical platform, professional operation management following COPC standard, as well as abundant professionals.
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Focus on the customer's demand in internal administration and operation, Neusoft Back-office service provides the diverse offerings ranging Finance and Accounting, HR and Administration, Supply-chain and Procurement. At present, Neusoft Back-office service is heading for a more mature and broader field.
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Strategy
International market as the targeted area, Neusoft is striving to better the BPO industrial chain, establish the international brand, thereafter to become a famous BPO one-stop total solution provider in multi-language and variety worldwide.
Contact Info.:
TEL £º +86-411-84832150 FAX £º +86-411-84832111 E-mail £º bpo@neusoft.com
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